First of all, this is not meant to offend anybody this is just my point of view and why to me is important and a good trait to have.
- In a work place such as: customer service, register or anywhere you need to help or serve people you need to have a good attitude and transmit the same energy. Being a confident person people tend to feel safe and they trust you more on what you say or do for them.
- Shows a good image and people tend to appreciate or acknowledge people who are extrovert instead of reserved.
- It’s not only for people to be confident it’s also to be nice and show some empathy, nobody likes a narcissist or people with big egos, it’s not good to be “too confident” it comes off as being a show off, being personal and truthful helps transmit that confidence in people.